Jio Haptik Technologies Limited, one of the world’s largest conversational AI companies and a subsidiary of Reliance Jio Platforms, today announced that Haptik has been recognized as a ‘Leader’ in Bots Platform and Live Chat categories in the G2 Winter 2022 report.
Haptik also earned ‘High Performer’ across Conversational Marketing, Customer Support & Enterprise Live Chat Enterprise Grids and won 12 badges across categories.
Haptik made its debut on G2 at the start of the year and for 4 consecutive quarters, Haptik has carved its position as a Market Leader in the G2 reports. These reports are predominantly based on market presence and authentic reviews & ratings from real users on G2, the world’s leading software review platform.
The quarterly G2 Grid reports are used by more than 3M buyers when making software purchasing decisions. Haptik has a strong user rating of 4.5/5, with 97% of users citing that the product is headed in the right direction and scored 92% for ease of support.
To learn more about how brands are automating support & sales using Haptik’s Conversational AI solution, you can check out Haptik’s Customer Success Stories.
December 16, 2021, Mumbai, India
