Fujifilm India Expands Its Customer Service Footprint In South India - GADGET-INNOVATIONS

Fujifilm India Expands Its Customer Service Footprint In South India

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Strengthens customer connect with its sixth company-owned service centre in India to build on growth in the Tier 2 markets

Fujifilm India Private Limited, a pioneer in imaging technologies, today announced the launch of its customer service centre in Kochi, a one-stop destination for premium value added services. The service centre was inaugurated by Mr. Haruto Iwata, Managing Director, Fujifilm India, Mr. Arun Babu, General Manager Electronic Imaging and Optical Device, Fujifilm India, Mr. Hiroki Yokomizo, Marketing Advisor Electronic Imaging and Optical Device, Fujifilm India,

The service centre located at Oberon Mall, Kochi will further strengthen the customer connect in South India and enable the organization to reach out to its customers across the city. Fujifilm India presently owns and operates five Customer Service Centres across cities like Gurugram, Mumbai, Chennai, Bengaluru and Kolkata. Equipped with state-of-the-art facility and equipment, the service centres can repair all the X-Series, GFX Series and INSTAX range of cameras and will soon offer services for Fujinon Cine & Broadcasting lenses.

The newly launched service centre has trained engineers and technicians to cater to all customer queries for the products. From basic hand tools to high-end tools, the facility boasts of advanced technology to attune customer’s devices to Fujifilm service standards. To offer personalised support to customers, Fujifilm also organizes technical trainings and workshop sessions for its engineers to make them familiar with the products and solutions. All the company owned customer service stations has friendly staff with open counters for interactions with technicians and added transparency.

With a robust after sales network in India, Fujifilm strives to dive deeper into the geographies with a focus to increase its service structure to cater to a larger number of audience.

New Delhi, 06 March 2020