Due to the COVID-19 pandemic businesses and lives
are disrupted across the globe. While many firms are trying to come with
innovative solutions to curtail the problem, adoption of technology is the most
common thread amongst most of them.
Technology is not only enabling these firms to
sustain their businesses but also to look out for new unexplored domains.
Enlisted below are a few such private firms who are using technology to sustain
their businesses amid the Corona
crisis.
1. 72
Networks
72 Networks is a PAN India distribution house that
specialises in last-mile delivery. They use fully tech enabled last mile
delivery platform with AI and ML as the essence of their tech infrastructure.
Amid the COVID crisis when the manufacturing hubs were on halt; the logistics
firm extended their delivery solutions to rural SME’s/MSME’s by delivering
COVID protection kits & essential items. They already have received orders
of 25,000 PPE Kits, 100,000 Bottles of Sanitizers, 800,000 Masks, 10,000 face
shields and 200,000 pairs of gloves and are servicing them across states like
Maharashtra, Karnataka, Kerala, West Bengal, Madhya Pradesh, Bihar ,
Jharkhand and Orissa.
2. Digital
Jalebi
Digital Jalebi, an experiential design
studio, has added a new dimension to their business model. They have started
creating virtual events in order to help the events/marketing companies to
survive the pandemic. They have built an experiential platform to recreate
how experience happens in the real world without the need for users to get out
of the comfort of their homes. The platform is web based and runs on any
browser of laptop and mobile phones. The platform is also planning to
come up with an immersive web-based experiential retail store platform to power
any retail offering. The platform is scheduled to be launched in July and it
will take users a step closer to going to an actual showroom.
3. EduBrisk
EduBrisk provides Educational Solutions to Schools
and Students through a revolutionary Digital Platform. The platform offers a
holistic and brain-friendly approach to learning, developed on the core
principle of B.U.I.L.D., an acronym for Brain Utilization In Learning &
Development. They have recently partnered with Central Books; India 's leading
Online Bookstore to help empower the
schools & school teachers of Andhra Pradesh & Telangana. The
partnership aims to touch the lives of 1 million students this academic year in
the region.
4. Ameyo
Ameyo is an Omnichannel customer engagement platform.
During the COVID crisis the firm is especially helping businesses to go remote
with their 6 Unique Work from Home Solutions by streamlining their customer
service, customer support, and collection processes. The platform also provides
strong omnichannel capabilities of Voice, IVR, ACD, dialers, email, chat, and
social media such as Instagram, Google Playstore, Twitter, Facebook &
WhatsApp that enables businesses to respond to the new age consumer requirements.
Ameyo also recently launched their video-based KYC
solutions for businesses to eliminate the need for physical KYC, the newly
launched platform will enable brands to reduce call
drop-offs by 20%.