- Adds
myLoan, a new AI powered conversational chatbot for loan self-service
- Introduces
Sales Assist to provide quick digital loan sourcing at retail stores, auto
dealerships, lifestyle stores and other points of sale
- Powered
155 million loan servicing transactions and USD 3.4 billion in loan
collections on mobile
Nucleus Software, the leading provider of lending and
transaction banking solutions to the global financial services industry,
announced the addition of a range of powerful new solutions to its market
leading FinnOne Neo digital lending platform. The new channel solutions will
help retail lenders offer contactless digital lending across the full loan
lifecycle.
FinnOne Neo myLoan, an AI
powered conversational chatbot, is designed to help lenders provide
self-service on WhatsApp and other instant messaging platforms. The solution
significantly reduces servicing time while lowering costs and delivering
personalized experiences.
Another new
solution, FinnOne Neo Sales
Assist, a web channel for loan sourcing, helps lenders’ agents provide quick,
easy and completely digital financing at retail stores, automobile dealerships,
lifestyle stores, travel booking offices and other points of sale. The API
based solution caters to a wide variety of loan products that can be swiftly
sourced at the location of purchase and can be easily integrated with external
sources for data input and validation.
In a post COVID-19 world,
where social distancing is expected, contactless, 24x7 digital lending is a
fundamental requirement. FinnOne Neo’s
comprehensive portfolio of digital channels includes specialized mobile
applications and web portals for customers and financial
institution staff users. The solutions
cover the full loan lifecycle, from loan origination and loan servicing to
delinquency management and collections. Mobile
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