Your Internet is so slow." "You can't stream video from your phone to HDTV." "Your tablet won't connect to your router." These are just a few of the many common problems users experience with their home networks and wireless connections. Why ? Because even though your router is one of the most useful tech devices you own, it can also be one of the most troublesome one too.
And if you are facing the same trouble, here we are providing some of the tips which can be helpful to troubleshoot your Internet Connections:
If You Can't Access the Web
We can assume that your Internet was working at an earlier
point. If you are setting it up for the first time, the steps listed below were
not designed with that purpose in mind. You need to follow the instructions
that came with your router or modem.
Reboot the Computer
The first step should be rebooting your computer or device
to see if that fixes the problem. You'd be surprised how often that simple step
resolves issues.
Your router is running software, just like a small
computer. Sometimes that software gets stuck, freezes up, etc. A reboot will
reset the software to a good working state, and ensure the memory, cache, and
other scratch space is clear. It will also free up any hung processes or things
that could be slowing you down.
If restarting your computer or device doesn't work, you'll
have to check out each potential problem area to see if it restores access.
Check These Areas
The most likely problem areas related to a loss of
Internet assess are one or more of the following:
● Your computer is disconnected from the network
● A proxy has been added to your browser or operating
system;
● Your high-speed modem and/or router needs resetting or is
disconnected;
● A disconnected network cable (if your computer is wired);
● Your computer needs to reboot;
● Your firewall or security software is misconfigured; or
● Your software is misconfigured for access to the Internet.
Progress through the suggestions on this page to test
alternative solutions. We have presented them in the order we would likely
progress if we were to be assessing the
problem and looking for solutions.
ISP Issues
If the issue is with your ISP or (rarely) a regional
access issue, the resolution is beyond your control. You'll just have to wait
for your ISP or the Internet structure to repair the problem.
Wireline faces many installation and maintenance hurdles
with regards to wires being unplugged or loosened. So sit tight and let your
ISP come with a quick solution.
No Internet Access?
If you have no
Internet access a series of troubleshooting steps will help to determine where
the breakdown is and how to resolve the problem.
Basic Troubleshooting
When your Internet service is disrupted, there can be many
things that have gone wrong. The best way to start is to determine if everything is broken (i.e. you can't
access any websites or Internet services) or if the difficulty is only with a
certain program or a specific website is not responding.
If Access is Limited
If you are able to view certain sites, but not others, it
is possible that one or more specific sites are down. Sites go dead for a
variety of reasons and the issue may be temporary or permanent.
If you see a 404 error (“page not found”), it means that
the site is up but the page you requested is not available. This is not an
issue with your Internet connection.
If you are not able to solve your internet connection
issues, it's always better to call for a professional.