· Domestic travel is
back to 50% of their pre-COVID levels; Solo individual trips and weekend
getaways are currently bringing recovery to the industry, Deep Kalra said at
webinar series Talk with the Legends organized by VideoMeet.
· Talking of digital
transformation post COVID, he said,
Being
an industry leader in giving people international & domestic travel-stay
experiences, Deep Kalra, CEO, MakeMy Trip, highlighted the adverse
situations his company was subjected to during the lockdown. While the
executives at MakeMy Trip board-level took 100% pay cut, 50% cut was subjected
to other senior members and 10% to other positions. The hardest thing for the
MakeMy Trip remained to retrench 10% of their workforce, which was a great
lesson to learn. However, following the mantra of ‘Never waste a crisis’, the
team worked on strengthening their relationships with the hotel industry,
travel agents, bus operators etc. This alternative work done around this time has
helped them to bounce back as domestic travel is back to 50% of their pre-COVID
levels, and luxury hotels are providing them business opportunities more than
what they were ready to in Pre-Covid times.
He
also added, “MICE will be the slowest recovering segment in events and
corporate travel due to the acceptance of remote working and virtual meetings.
Solo individual trips and weekend getaways are currently bringing recovery to
the industry.”
The
talk enlightened the audience about changing nature of businesses, digital
transformation among sectors and the survival strategies adopted by leaders to
combat the slowdown. According to