Virtual edition of Partner
At its virtual edition of
the Avaya Partner Summit, Avaya (NYSE: AVYA) today showed channel partners how
its latest cloud-first solutions, as well as updates to the award-winning Avaya
Edge partner program, enable a framework to profitably transition to
Software-as-a-Service (SaaS) business models.
The solutions presented at the online event leverage the unique hybrid delivery of Avaya OneCloud, a multi-cloud application ecosystem that enables organizations to choose the cloud technologies that deliver the business results they want at the speed they want. These technologies are combined with Avaya Edge program updates that deliver richer commercial and technical support for partners moving to the cloud.
The updates to the Avaya Edge program come as the company has
driven significant cloud business growth through its partner community over the
course of the year. With the launch of solutions such as Avaya Cloud Office by
RingCentral, Avaya has addressed the increasing demand for cloud services while
simplifying the process of onboarding, deploying and managing customers’
communications.
The number of active partners and agents selling Avaya Cloud
Office more than doubled in the fourth quarter of Avaya’s 2020 financial year.
And the solution has seen a growing number of new customers being signed across
every country in which it is available, including a seven-figure deal with a
large United Kingdom-based Government customer.
The updates to the Avaya Edge program are expected to replicate
this success across Avaya’s channel, giving partners the freedom to pursue
subscription- and cloud-based models at the rate which is right for their
business.
Other anticipated updates see Avaya helping partners level up
their value propositions to customers, particularly when it comes to developing
new applications for vertical-specific business challenges. Highlighting new
developer tools and incentives, the Avaya Partner Summit kick-started this
development drive with a competition encouraging partners to build the next
killer app for the new Avaya Vantage and Avaya OneCloud CPaaS.
Avaya OneCloud CPaaS enables partners to communications-enable
applications with a platform that supports SMS, MMS, voice, messaging, and
digital channels.
The Avaya Partner Summit also provided roadmaps to the future
customer experience center and digital workplace, highlighting how Avaya
OneCloud CCaaS and Avaya OneCloud UCaaS, respectively, can help partners reach
that future.
The Avaya Partner Summit was held in partnership with event
sponsors Ingram Micro, Westcon, Almasa IT Distribution, Redington, Extreme
Networks, Verint, Semafone, IR, Nectar, Imperium, Calabrio and Koopid.
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