Partnership will Fuel Rapid Growth and Customer Success
Infogain, a leading provider of
technology solutions and an expert in software platform engineering, today
announced a professional services partnership with eGain, an award-winning
provider of customer engagement solutions. This strategic partnership will help
drive joint customer acquisition and scale-up implementation services to make
clients successful.
eGain
selected Infogain for its depth of experience in enterprise Knowledge
Management and digital customer engagement systems and its processes and frameworks
that streamline implementation and enhance quality. Infogain will provide
implementation, integration, and managed services for eGain products.
JC
Rao, eGain’s VP of Professional Services and Support, agreed. “We welcome
Infogain as a strategic partner. They have a strong reputation for
delivering framework-driven customer experience deployments that deliver quick
value.