Ameyo, an omnichannel customer engagement platform, announced its partnership with Truecaller to resell their recently launched enterprise solutions for businesses.
With its verified brand identity solutions, businesses will get a green Caller ID and green Verified Business badge. A verified business on Truecaller will also get a verified tick mark icon and lock their brand name and profile photo.
Ameyo’s digital sales solution includes outbound dialer software that helps businesses to automatically dial out a vast set of leads and saves significant time for agents. Depending on the business requirement, a company can select multiple dialer strategies like progressive dialer, preview, and predictive dialer to accelerate sales and improve outbound call center operations.
Several brands use Ameyo’s outbound dialer, e.g., BYJU’s use Ameyo’s outbound dialer to fix appointments for their sales team; DocsApp improved their connect rate to 75%, and Cars24 improved their lead to appointment rate from 11 to 23%.
Integrating Truecaller’s verified brand identity solutions with Ameyo’s outbound dialer will help improve outbound call connect rates as consumers know exactly which calls to trust while avoiding fraudulent and scam calls increased during the pandemic.
Over 20 Top brands across verticals like Shiv Nadar University Chennai, Dr Batra’s, Vedantu, Lovely Professional University, and Furtados School of Music (FSM) have leveraged Truecaller’s verified brand identity solution through Ameyo to build trust with their customers and improve the efficiency of their outbound calls.
Truecaller has more than 270 million active users globally and will continue to allow users to view the number of spam markings on calls. The spam algorithms will continue to work like before, and users will be able to mark spam calls, even if they have a verified badge and Caller ID.
Ameyo offers the entire gamut of Communications as a Platform (CPaaS) offerings, including WhatsApp API, Google’s Business Messages, AI Voicebot, SMS and hosted IVR.
To know more about Truecaller’s Verified Business Identity Solutions, visit www.ameyo.com/solutions/
New Delhi, May, 2021
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