CallerDesk, a leading name in India’s cloud telephony space, has
officially launched its first Android application, CallerDesk Connect.
Designed with the needs of solopreneurs, startups, and small and medium-sized
enterprises (SMEs) in mind, the app transforms a regular smartphone into a
full-featured business calling system, offering users a faster, simpler way to
manage voice communication on the move.
The app was
developed in response to growing feedback from users who cited the lack of
simple, mobile-friendly solutions for handling business calls without relying
on complex CRMs or desktop interfaces. It addresses this gap by offering a
mobile-first communication tool tailored for teams that work on the move.
CallerDesk Connect
enables users to make and receive calls, access real-time call logs and
recordings, send SMS or WhatsApp messages, manage availability, and monitor
team performance—all within a clean, intuitive interface. Key features include
lead tagging (hot, warm, cold), spam blocking, and easy access to call
recordings and notes, fully synced with the web dashboard.
Ideal for field
sales teams, remote agents, and business owners, the app requires no technical
training and integrates smoothly with CRMs like Zoho, HubSpot, LeadSquared,
Freshsales, and Facebook Lead Ads, ensuring that lead data and follow-ups are
always up to date.
Now available
exclusively in India, the application reinforces the platform’s India-first
strategy. CallerDesk Connect can be downloaded via the Google Play Store and is
compatible with Android 5.0 (Lollipop) and above.
[Download Link]
https://play.google.com/store/apps/details?id=com.callerdesk).
A global rollout is planned, with availability in other regions to follow based
on user demand and localisation needs.
Commenting on the
launch, Kaushal Bansal, Co-founder and CEO of CallerDesk, said,
"Solopreneurs and small teams don’t need complex systems—they need tools
that are fast, flexible, and familiar. CallerDesk Connect was built with that
in mind. It brings the power of professional voice communication to the mobile
screen, helping businesses stay agile and connected, no matter where they work
from. With just a few taps, users can manage calls, follow-ups, and team
visibility on the go, without the need for any technical training or
infrastructure.
Stating the feature
of the App, Rajesh Dhimania, CTO of
Caller Desk said, "We have built CallerDesk Connect app with
usability and real-time performance at its core. From smart call routing to
seamless CRM integrations, every feature is engineered to ensure that teams on
the move have the tools they need to communicate and collaborate efficiently.
The launch of
CallerDesk Connect marks an important milestone in the company’s mobile-first
strategy. The Company aims to make professional calling as seamless and
intuitive as everyday apps like WhatsApp or Gmail. An iOS version of the app is
currently under development and is expected to be released later this year.
