In an industry first, the twelve major independent
regional organizations representing the Technology and Business Services Sector
across the world have united to launch The Global Technology and Business
Services Council (GT&BSC- https://gtbsc.org).
The council aims to demonstrate how the global tech industry dealt with the
COVID crisis ensuring business continuity and employee safety, the overwhelming
feedback it has received from clients across the world, the critical support it
provides to various sectors, the absolutely critical role of highly skilled
tech workers and the “essential services” they provide. Last but not the least,
the innovation it drives and why it is critical to preserve the global, interconnected
and collaborative nature of this industry.
GT&BSC, an alliance of
twelve international associations representing the technology and business
services sector across Bosnia, Bulgaria, Czech Republic, Egypt,
India, Latin America, Latvia, Malaysia, Poland, Romania, Russia,
South Africa, Sri Lanka, United Kingdom, United States and Ukraine,
collectively represent the interests of over 10,000 organisations, including
multi-nationals, indigenous tech companies, SMEs, and start-ups.
Even before COVID struck, technology was already permeating itself into
multiple layers of businesses. With the pandemic the speed and the depth of
technology adoption is only going to accelerate. It has further brought to
light the critical role of tech workers in supporting key IT infrastructure,
managing data and global processes for critical sectors such as healthcare,
government, banking, supply chains, telecom, come up with innovative data
driven analytics, products and solutions that help in better decision making.
These are highly skilled technology workers and every nation needs access to
them.
NASSCOM is also a signatory
to the global business community call by the Information Technology
Industry Council (ITI), US, to policymakers worldwide to adopt clear and
consistent guidance on including technology workers as those providing
essential services. This is also in alignment with recent guidance published by
the U.S. Department of Homeland Security’s Cybersecurity and Infrastructure
Security Agency (CISA) that designates key categories of Information and
Communication Technology (ICT) workers as essential services.
The tech sector was central
to the rapid deployment of work from home models not only in India but
across the world, providing key support to governments and healthcare for
strengthening the fight against COVID. Across countries,
technology is helping track the outbreak, clean hospitals, deliver supplies and
develop vaccines. This is all
referenced in the report being published today entitled: “A unified global
response for the technology and business services industry”.
The council from hereon
will promote the industry globally, capture and share value creation,
demonstrate the innovations it drives, provide a global network to share best
practice, work collaboratively on global research programmes and thought
leadership andrepresent the interests of the sector to multiple stakeholders.