·
New
offerings, made available through key partners, deliver Avaya OneCloud CCaaS
and Avaya OneCloud UCaaS solutions on Microsoft Azure cloud platform
· Nationwide
footprint brings greater flexibility and deployment choices to Indian
businesses
Avaya (NYSE: AVYA) today announced that it
will offer cloud-based communications and collaborations solutions and services
for new and existing customers in India, powered by Avaya OneCloud™ and
Microsoft Azure. Designed to enable customers on their journey to the cloud
with a scalable, flexible and robust platform, the set of offerings helps build
team engagement and drive enhanced customer experiences. The Avaya OneCloud
portfolio meets the digital transformation needs of Indian organizations with a
multi-cloud application ecosystem designed to help create unforgettable
customer and employee experiences.
Launched at the first
ever virtual edition of Experience Avaya India & SAARC, the offering
combines Avaya OneCloud CCaaS and Avaya OneCloud UCaaS solutions with Azure,
creating a series of compelling offerings designed to help Indian organizations
supercharge their customer experiences while contending with the need for
employees to work from anywhere.
Avaya OneCloud is a multi-cloud application ecosystem that provides for
two key futures; the future of the customer experience centre to empower
customer advocates and deliver the best customer experiences; and the future of
the digital workplace to introduce new ways to work and be productive across
the entire organisation. As a multi-cloud ecosystem, Avaya OneCloud combines
the benefits of Avaya, partners and cloud platforms such as Azure.
The offering is available through three key Avaya partners - VIS
Networks, AGC Networks, and Redington
Services and offerings hosted on Azure will be able to provide an
SLA-led infrastructure to reduce total cost of ownership, improve productivity
and ensure ease in scalability to help organizations meet dynamic demands with
ease. This helps organizations in addressing BCP needs and mobility to enable
work from anywhere both from a UC and CC perspective.
Avaya along with its complete portfolio of offerings is geared to
provide customers with complete end-to-end IT solutions that ensure end
customers have a single go-to vendor for all their needs. To compliment these
solutions, our proactive additional services of G-NoC & G-SoC reduce the
manageability burden on end customers.
The capabilities enabled by Avaya’s partnership with Microsoft Azure are on full display at the first virtual edition of Experience Avaya India & SAARC, running online on October 28, 2020.
New Delhi, India – 2 November, 2020
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