ToneTag, a proximity communication company and the largest sound network introduces “Voice Commerce” - potentially a game-changing idea for Businesses that can seamlessly implement customer interactions and create purchase opportunities into natural environments and surroundings. With Voice Commerce people can buy anything, anytime, anywhere, just with their Voice.
ToneTag’s Voice-based solution brings the ease, convenience, and customization of online shopping into the offline retail space. The unique functionalities of this solution will enable seamless and convenient offline shopping experiences for the customers as well as for the merchants.
Voice Commerce will address:
Order Ahead: Customers can now order and pay ahead in Café and QSR just by speaking to their mobile device and get their order once they reach the outlet without waiting in the queue.
Cashier-less shopping: The introduction of voice-based commerce would enable customers to order to any voice-activated devices like Echo Buds or Air Pods, thus experiencing a queue less shopping experience, omitting the trauma of lengthy check-out process at outlets.
Voice can make Bharat digital: ToneTag’s voice-based payments solution utilizes Sound Waves to generate Audio QR as a medium for the merchant or seller and payment information to complete the transactions. Customers can do tap and pay transactions or do queue less/cashier-less payments from anywhere in the store.
For small payments under Rs.500, customers can simply say “Pay the bill" or “Payment kar dijiye" and payment process completes in two seconds. Customers can interact in their native language too. This personalized offline retail experience will mark a new era in interactive voice commerce.
All the audio-based solutions of ToneTag are scale ready and supports major payment instruments like Amazon Pay, UPI and Card networks enabling customers to have an interactive, customized, and seamless experience in offline commerce.
December 2020, Bangalore
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