·
Blue Dart’s focus on
consistently enhancing customer experience and adapting to an extremely
volatile environment, makes it a reliable and efficient brand to be reckoned
with.
·
Blue Dart under its
‘First In, Last Out’ policy continued to fly all its aircrafts throughout the
lockdown for the speedy delivery of mission critical pharmaceuticals and
medical supplies internationally and nationally.
Blue Dart,
Customer Centricity has been a pillar that Blue Dart has built its
practice on, and this continues to be a major pivot in what differentiates the
brand from other express logistics organizations in a very competitive market.
The company reiterates its core values of Reliability, Responsiveness
and Resilience in every Blue Darter thereby providing exceptional
service quality at every touchpoint and ensuring that it continues to be a
Provider of Choice to its customers.
The Reader’s Digest Trusted
Brands survey has uncovered
Blue Dart played the
critical role of an essential service provider during the ongoing COVID-19
pandemic by ensuring
continuity of the mission critical pharmaceutical & medical equipment
supply chain, partnering closely with the Government of India in its ‘Lifeline
Udan’ initiative. It supported several State Governments, local municipalities,
hospitals and research institutions to help
Blue Dart has been a
pioneer in announcing the launch of the Contact Less Delivery feature for its award-winning Door-to-Door Express pick-up
and delivery service during the pandemic, administered under the strictest
health and safety standards and procedures designed to eliminate contact during
the delivery of shipments.
Mumbai, August 26th, 2020